April 23, 2019

The following is a press release being issued to the media. We’re pleased to announce our newly certified advocates!


Patient Advocate Certification Board Certifies Third Cohort of Board-Certified Patient Advocates

ADA, OH, April 23 – The Patient Advocate Certification Board (PACB) has certified an additional 151 Patient Advocates following the third national certification exam for professionals working in the field of patient advocacy. This brings the total number who have earned the BCPA credential to 488. The certification exam was administered at testing sites across the United States and a few international locations. The new group of Board-Certified Patient Advocates received notification of successfully passing the certification in early April.

The non-profit PACB was organized in 2012 to establish ethical standards, professional competencies and best practices for professionals who work in the emerging field of patient advocacy. Public comments were solicited, reviewed by the Board and used to define the domains of practice for patient advocates. These domains can be found on the PACB website www.pacboard.org.

“In our complex system of health care, certifications help to provide assurance of quality, safe and ethical conduct and even help guide consumers to locate the most qualified service providers available,” said Christine North, PhD, PACB President.

The PACB contracted with Professional Testing Corporation (PTC), an organization that develops, administers, and maintains certification exams, to guide the exam development from conception through administration and continues to collaborate for psychometric analysis to ensure fairness and accuracy of the examination.”

According to North, “for career-minded professional patient advocates, certification can lead to better visibility, opportunities, and jobs. Certainly, the level of interest in the exam over the first three cycles demonstrates the need for a credential unique to this practice.”

Patient Advocates who earn the BCPA credential must be recertified every three years. Certified advocates are listed on the PACB website. The exam is available two times a year. The next testing period is scheduled for fall 2019 and registration for that exam session is already open and available on the PACB website www.pacboard.org. The fall exam will be offered beginning in late September through October, 2019. The site also hosts news and developments about the organization and information related to exam registration and credential maintenance.


Patient Advocate Certification Board, Inc., is a 501(c)3 nonprofit organization focused on development and maintenance of certification for the profession of patient advocacy.

Professional Testing Corporation (PTC) was founded in 1983 to provide professional organizations of all sizes with quality psychometric services. Over the years, PTC has expanded its range of services to include national certification and licensure testing program development, national and international test administration, psychometric consulting, statistical analysis and reporting, and board management. For more information about PTC’s services, please visit http://www.ptcny.com or contact Vicki Gremelsbacker, President, at vgremelsbacker-at-ptcny.com.