November 11, 2019

The following is a press release being issued to the media. We’re pleased to announce our newly certified advocates!


Patient Advocate Certification Board Certifies Fourth Cohort of Board-Certified Patient Advocates

ADA, OH, November 11 – The Patient Advocate Certification Board (PACB) has certified an additional 144 Patient Advocates following the fourth national certification exam for professionals working in the field of patient advocacy. This brings the total number who have earned the BCPA credential to 632. The certification exam was administered at testing sites across the United States and a few international locations. The new group of Board-Certified Patient Advocates received notification of successfully passing the certification in early November.

The non-profit PACB was organized in 2012 to establish ethical standards, professional competencies and best practices for professionals who work in the emerging field of patient advocacy. “Healthcare has become such a complex system, patients and families often face enormous challenges. Health/Patient Advocates can provide valuable assistance and certifications like the BCPA help to provide assurance of quality, safe and ethical conduct,” said Christine North, PhD, PACB President.

The PACB contracted with Professional Testing Corporation (PTC), an organization that develops, administers, and maintains certification exams, to guide the exam development from conception through administration and continues to collaborate for psychometric analysis to ensure fairness and accuracy of the examination.

According to North, “Certification programs are a way to enhance credibility, self-image, and encourage life-long learning and professional development, and also help guide consumers to locate the most qualified service providers available.”

Patient Advocates who earn the BCPA credential must be recertified every three years. Certified advocates are listed on the PACB website. The exam is available two times a year. The next testing period is scheduled for spring 2020. Contact to be notified when registration becomes available. Learn more at The site also hosts news and developments about the organization and information related to exam registration and credential maintenance.


Patient Advocate Certification Board, Inc., is a 501(c)3 nonprofit organization focused on development and maintenance of certification for the profession of patient advocacy.