Task Forces – Archived 12/2015

While the Steering Committee will oversee the entire credential development process, and make all final decisions as they regard the credential, the real work will be done in Task Forces. Task Forces will be formed over time as needed on any topic or decision that needs to be developed or made.  The Task Forces’ jobs will be to research and study each topic, then make recommendations to the Steering Committee. Task Forces will be led by members of the PACSC (Patient Advocate Credential Steering Committee), and a handful of Subject Matter Experts will be invited to participate as well.  Learn more about volunteering as a Subject Matter Expert. If you are interested in serving on a Task Force, then find information about applying for a position here.


As of November 2013, the Steering Committee has created 5 Task Forces, as follows:

1.  Patient Advocate Standards Task Force

PACSC Representatives:  Beth Droppert and Clinton Crews

  • Research types of patient advocacy practices to help clarify the field
  • Define health/patient advocacy
  • Create a code of ethics and professional standards of best practice for patient advocates

2.  Eligibility Task Force

PACSC RepresentativesVicki Breitbart

  • research other related certificate programs eligibility requirements
  • make recommendations regarding different levels of certification
  • make recommendations to the steering committee about  educational and experience criteria for applying for certification.
  • make recommendations on the competencies that will determine eligibility for certification
  • work the other committees to align the eligibility criteria with the certification process and requirements

3.  Certification Task Force

PACSC Representatives:  Anne Llewellyn, Deb O’Connell Certification is a voluntary process that signifies a patient advocate has the experience and knowledge beyond the entry level. A certification in patient advocacy will be based on current professional practice, and provide a way to validate expertise in the field according to a defined criteria based on the core elements of the practice. Certification provides consumers with information they can use when considering an advocate for hire.  The certification task force is charged with investigating the process of certification, how a certification would be administered and other details to ensure a fair and balanced process.

4.  Ethics & Legal Task Force

PACSC Representatives: Maria DeGiglio and Io Dolka The mission of the PACSC ethics/legal internal review task force is to set standards for ethical conduct and conflict of interest policies in order to promote lawful and ethical conduct of business and behavior by PACSC members and volunteers and to ensure that PACSC operates with integrity and transparency.

5.  Governance Task Force

PACSC Representatives: Jari Holland Buck, Trisha Torrey Governance refers to the way the PACSC Steering Committee, Task Forces and any other subgroup within the PACSC will conduct their business and make decisions. Note:  The Governance Task Force will be closed. No applications accepted for participation.

6. NEW!  Finance Task Force

(added November 2014) PACSC Representatives: TBD The Finance Task Force will collect information, make recommendations and oversee questions of funding for the development of this credential.  Responsibilities may include activities such as budgeting, costs and pricing, payment needs for the credential process (for example: legal costs, hiring a testing company or others) and any other activity which regards the financing of this credential development.