On Sunday, September 29, 2019, the Cleveland Plain Dealer published a newspaper article about Patient Advocates and Hospital Ombudspersons. I was pleased to see such a thorough article addressing our industry, especially the clear distinction between the work of...

Finding an Advocate Should Not Be Like Looking for a Needle in a Haystack: Tips for Independent Patient/Health Advocates Guest Post by Anne Llewellyn, MS, BHSA, RN-BC, CCM, CRRN, Board Member, PACB One of the biggest challenges independent advocates face...

April 23, 2019 The following is a press release being issued to the media. We’re pleased to announce our newly certified advocates! FOR IMMEDIATE RELEASE Patient Advocate Certification Board Certifies Third Cohort of Board-Certified Patient Advocates ADA,...

Many of you who follow PACB have met or know of Anne Llewellyn, RN-BC, MS, BHSA, CCM, CRRN. Anne is both highly credentialed and experienced in clinical aspects of healthcare, but currently focuses her efforts primarily in patient advocacy. You can follow...

Guest Post by Anne Llewellyn, PACB Board Treasurer Congratulations on achieving your Board Certification in Patient Advocacy! Now that you are a BCPA, you will want to maintain it and plan for re-certification. Your certification is valid for three years....

The following is a press release being issued to the media. We’re pleased to announce our newly certified advocates! FOR IMMEDIATE RELEASE Patient Advocate Certification Board Certifies Second Cohort of Board Certified Patient Advocates GLEN...

Did you ever wonder how a national certification examination is developed? If so, take a minute to read this article from Vita Greco, MA, Director of Psychometric Services, Professional Testing Corporation(PTC). In this article Ms. Greco,...

PACB today released an updated version of the Certified Patient Advocate (BCPA) Candidate Handbook (June 2018). Most of the updates are minor and related to reorganization of content for clarity and readability. One edit of significance is the...

The following is a press release being issued to the media. We're pleased to let the world know about our newly certified advocates! FOR IMMEDIATE RELEASE Patient Advocate Certification Board Certifies First Cohort of Board Certified Patient...

The PACB is thrilled with the outcome of our first exam. Most of you have received your results with the great majority of you passing the exam. Congratulations to you! Many of you have written or posted here asking for statistics on the...