Continuing Education FAQs

How can BCPAs earn CEs to maintain their certification?

A: Continuing Education hours can be earned in three ways:

  1. Pre-approved CEs
  2. Post approved CEs
  3. In-service CE

Pre-approved CEs are programs that have been submitted to PACB by the sponsoring organization who wishes to offer BCPA continuing education to attendees of that program.

Post approved CEs represent educational programming you may have attended that is relevant to at least one of the BCPA Competencies and Best Practices and/or Ethical Standards for a Board Certified Patient Advocate. Learn more about how to submit a session or conference for post-approval.

In-service CEs are programs that employers offer free of charge to their employees, AND that the employer has also submitted to PACB for pre-approval.  

How many CE's are required to renew the certification, and how many specifically in Ethics?

Board certified patient advocates are required to earn 30 hours of continuing education credit during the three-year term of their certification. Six of those hours must be approved as Ethics hours.

I find many CE credits offered for classes I would like to take but they are not on the PACB list. How can I submit or have the organization submit to be included so I can get credit for taking those courses?

Whenever possible, let the sponsor of the program know that you would like them to consider offering BCPA CEs. Information for providers of Continuing Education is available on the website and in this guide.

Additionally, any course can be submitted for post-approval CEs, if the content of the program is related to at least one of the BCPA Competencies and Best Practices and/or Ethical Standards for a Board Certified Patient Advocate and is offered during the 3-year term of your certification. Learn more about how to submit a session for post-approval.

Can you earn CEs from Canadian organizations?

The same rules for earning CEs from programs in the US applies to continuing education from the UK and Canada.

Would all CE events related to health care topics, diagnoses and ethics be accepted to maintain certification?

Possibly. Refer to Domain 5 – Medical Knowledge and the Healthcare System for details that would determine the applicability of health care topics and diagnoses. Refer to the Ethical Statement for Board Certified Patient Advocates for applicability of sessions related to ethics.

Is there a way to choose CEs by location?

Currently, that option is not available. However, it is in the works for implementation in the future.

How can I identify in advance which CEU's will be accepted by the PACB organization?

All Pre-approved CEs have already been approved and accepted. Post-approval depends on the degree to which the BCPA follows guidelines in both selecting relevant CEs and submitting them for review and approval. See the post-approval CE submission guidelines for more detail.

Is there a plan to increase the number of offers/frequency of emailing of the pre-approved classes/courses/webinars?

Helping our certificants maintain their certification is of utmost importance to PACB. We are working diligently behind the scenes to establish and improve the necessary infrastructure to meet those needs. Your ideas and suggestions are welcome, and we truly appreciate your patience during this rapid growth phase. Submit suggestion to help@pacboard.org

Does current daily work as a hospital patient advocate can be counted towards CEs hours? If so, what documentation needs to be submitted to PACB?

Daily work in any patient advocate practice setting would not count toward continuing education. Continuing education is intended to provide additional learning above and beyond that which was required to obtain certification.

Is there an easier way to find out if a conference/webinar/etc. is pre-approved without having to pay $15 each time you want to check?

All pre-approved programs are listed on the website. The $15 review fee is only for post-approved programs. See the post-approval CE submission guidelines for more detail. 

Will continuing education events sponsored by my employer/healthcare system be accepted as continuing education credits

Possibly. Advise your employer that PACB offers pre-approved CEs for in-service programs offered by employers. Direct them to the information for continuing education providers to learn more.

Would participation in my employer/healthcare system's Ethics Committee be accepted as continuing education credits?

Volunteer work in any capacity is not considered continuing education. Continuing education is intended to provide additional learning above and beyond that which was required to obtain certification.

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