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Guidelines for Providers of Continuing Education

Application Categories

All continuing education providers may use the Regular application. CE providers using the Regular application:


  1. Submit one application for each program.
  2. Pay one fee per application.
  3. Approval, once granted, is for one year, beginning on the first date of the program.
  4. Activities, once approved, may be offered an unlimited number of times (in the same format) within the specified approval period.
  5. No retroactive approvals are granted for any program at any time.

The In-Service application category is provided for employers offering in-service continuing education to their employees at no charge. 


  1. In-Service applicants must submit one program per application.
  2. Approval, once granted, is for one year, beginning on the approved first date of the program.
  3. Activities, once approved, may be offered an unlimited amount of times within the specified approval period.
  4. No retroactive approvals are granted for any program at any time.

Pre-Approval Fee Schedule                       

Category of Application Fee
Standard Approvals   $100 per program
Employers Providing In-Service Education   $25 per program
Priority Late Fee $100 per program


Frequently Asked Questions

How can I get my organizations program approved for Board Certified Patient Advocates (BCPA)?

Apply with payment at least 30 days before the program is scheduled to be offered.

What is required to get my Ethics course pre-approved?

The content of the program must show evidence that the PACB Ethical Standards for Patient Advocates is referenced and properly cited within the presentation.

How much does it cost to get my organizations programming pre-approved?

The fee for regular CE submissions is $100.00. An additional priority processing fee of $100 is required for applications submitted less than 30 days from the start of the program. In-service program pre-approval is $25.

What is the difference between a Regular CE Application and an In-Service Application?

The In-Service application is used only for CE activities offered by an employer to employees at no charge. All other submissions use the Regular application.

For how long are programs approved?

Programs are approved for 12 months, beginning on the start date of the program.

I forgot to submit my organizations program for approval and the activity has already taken place. What can I do?

Unfortunately, the Patient Advocate Certification Board will not approve any program retroactively.

How far in advance of the activity should an application be submitted?

Applications must be submitted at least 30 days in advance of the program date. Applications submitted less than 30 days must also include the priority processing fee of $100.

How long will it take to receive a decision on my application?

The PACB may require up to 30 days to review submissions, depending on volume of applications. In general, however, submissions are usually reviewed within 1-2 weeks.

How will I know if my program is approved?

Once reviewed, a “Notice of Continuing Education Approval or Rejection” will be emailed to the contact person on the application. The notice for approved programs will include pertinent information including approval number and approval statment which must be included on the certificate of completion and any marketing materials.

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