CE Provider Submission Portal

As a certifying body, PACB partners with trusted third-party organizations to deliver the BCPA examination and provide support to our certificants and CE Providers. Currently, Prolydian, LLC serves as the primary partner for application processing of single program CE submissions.

If this is your first time accessing the Prolydian Portal, create an account using the contact information for the primary individual managing CE submissions to PACB for pre-approval. Once the account has been established, users will login to the CE Submission Portal.

Note: The online portal is only for submission of single programs. It cannot be used for conferences, workshops, or for BCPA-ACE approvals. Refer to the image below to locate both the ‘Login’ and ‘Create account’ areas. We recommend you bookmark this page.

CE Providers should select:


CE Providers – PACB CE Preapproval Request (Individual Session)

Not to be confused with the similar application used by Board Certified Patient Advocates to submit CEs they have earned toward their recertification.

Certification – BCPA Continuing Education Credit Request


Prolydian Dashboard

Complete Each Section of the Application

For Learning Activity Type Select the appropriate option from the drop down list.


  • General
  • Ethics
  • J.E.D.I.


  • Live Virtual Conference
  • Live In-Person Conference or Workshop
  • Recorded Conference or Workshop
  • Self-Directed Home Study or Online Course
  • Webinar – Live or On-Demand


  • Online
  • In-Person

Start Date:  The first day the program will be available

End Date: The last day the program will be available (assuming a multi-day event). For On-Demand events use the Start Date for the End Date.

Requested Continuing Education Hours: Indicate the number of hours being requested. This is a numeric field only.

Supporting Documentation Upload:

  • Promotional Flyer
  • Speaker(s) bio
  • Learning Objectives
  • Program Description 


Identify which of the 7 Domains the educational content supports – see image below.

Final Step – Submit payment and click Submit.

Note: Utilize the ‘Save’ button should there be a delay in completing the submission.