What does BCPA Mean

What is a certification

Making the Case for Patient and Health Care Advocates

Who are patient and health care advocates and what do they do?

Ethical Standards

The Code of Ethics for BCPAs

Domains of Competency

Best practices required of BCPAs

J.E.D.I. Statement

Our commitment to Justice, Equity, Diversity and Inclusion

Lapel Pin

Now available

List of Certificants

Listing of individuals earning the Board Certified Patient Advocate credential

About

Learn about the PACB leadership

Contact

Contact our support team

Get Certified

Learn more about earning the BCPA credential

Application and Testing Window

Learn when to apply for each test cycle and associated fees

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Eligibility

Learn more about earning the BCPAdvocate credential

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Exam Information

Scheduling and taking the exam

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Study Materials

Study materials for the BCPA certification exam

Scholarships

BCPA Scholarship Program Information

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Newly Certified

Learn how to get the most from earning the BCPA credential.

BCPA Access Portal

Self-reporting portal for CEs and recertification

Renewal Guidelines

Learn how to stay certified and renewal options

NEW Event Calendar

NEW – Event Calendar Featuring Upcoming Pre-Approved CE Programs. Subscribe to the calendar for regular updates.

Pre-Approved CE List

Current list of upcoming and On-Demand pre-approved CEs

Post-Approved CEs

Learn how to submit CE programs that have not been pre-approved

CE Categories and Sponsors

Category definitions and required documentation for each

Lapsed Certification

Learn about options for renewing or reinstating a lapsed certification

CE Provider Info

Provider of CE learn about becoming a sponsor

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Pre-Approval Criteria

Policies, procedures, terms and conditions for CE providers

CE Provider Submission Guide

Required documentation for program submissions

Approved Provider Submission Form

Providers with BCPA-ACE status, use this form to submit new programs for review.

CE Provider Submission Portal

Providers, learn how to submit CE programs for pre-approval

BCPA Certificant List

Articles and news stories featuring BCPAs

BCPA's In the News

Articles and news stories featuring BCPAs

Making the Case for Patient and Health Care Advocates

Who are patient and health care advocates and what do they do?

Job Task Analysis

Phase one report

CONTACT

Get in touch with us.

Patient Advocate Certification Board for questions related to the certification:

  • Competencies and Best Practices
  • Exam Study Materials
  • Certified Patient Advocate Ethical Standards

EMAIL

help@pacboard.org

support@pacboard.org

PHONE

929-430-7222

OFFICE

2300 Wildwood Ave #6771, Sherwood, AR 72120

Prolydian for issues related to exam scheduling:

  • Online application process
  • Scheduling questions or issues

EMAIL

support+pacb@prolydian.com

Examity for issues with:

  • Exam scheduling/rescheduling
  • Technical support during exam
  • Valid identification requirements

PHONE

855-EXAMITY (select option 1) during examination only

support@examity.com