TitleSummaryCategoriesFile SizeFile TypeLinkhf:doc_categorieshf:doc_tagshf:file_type
September 24-2025 Fall BCPA Candidate Webinar

Fall 2025 BCPA Exam Cycle Webinar Recording This recording provides an overview of the upcoming Fall 2025 Board Certified Patient Advocate (BCPA) exam cycle. Candidates who were unable to attend the live webinar can review important updates, key dates, preparation resources, and answers to frequently asked questions to ensure they are ready for …

wwwexam-resourcescandidate exam-prepwww
Conflict of Interest

Guidelines on Conflicts of Interest – Outlines how advocates should identify, disclose, and manage conflicts of interest to protect client trust and uphold the BCPA credential. Provides examples of common conflicts, prohibited practices, and best practices for transparency and ethical …

124 KBpdfguidance-position-paperscandidate certificant current ethics guidepdf
Mandatory Reporting

Guidance on Mandatory Reporting for Patient and Health Care Advocates – This guidance clarifies the legal and ethical responsibilities of advocates regarding suspected abuse, neglect, or exploitation of vulnerable persons. It explains varying state laws, obligations tied to professional licenses, and best practices for …

114 KBpdfguidance-position-paperscandidate certificant guide pdfpdf
Claiming CEs from the Healthcare Advocate Summit

This short video tutorial walks you through the process of claiming Continuing Education (CE) credits from your participation in the Healthcare Advocate Summit. You’ll learn: Where to locate the required CE information How to confirm eligibility for credit Step-by-step instructions for submitting your claim Important reminders about timelines and documentation Please review this guide carefully to ensure your CE credits are accurately …

wwwce-resourceshealthcare-advocate-summit-cewww
Candidate Handbook

The official Candidate Handbook outlines eligibility requirements, exam policies, application procedures, and key information for individuals pursuing the Board Certified Patient Advocate (BCPA) …

1 MBpdfexam-resourcescandidate candidate-handbook pdfpdf
Summit 2025 CE Guide

This handout explains how Board Certified Patient Advocates (BCPAs) can claim approved continuing education (CE) credits from sessions attended at the live Healthcare Advocate Summit. It includes CE categories, approval codes, and instructions for submitting credits toward …

703 KBpdfce-resourcescertificant current healthcare-advocate-summit-ce pdfpdf
Key Terms

A curated list of key terms relevant to patient and health care advocacy. This resource is not exhaustive and will be updated periodically. Professional advocates are encouraged to be familiar with these terms and concepts as part of their practice and delivery of patient …

180 KBpdfexam-resourcescandidate current guide key-wordspdf
Essential Reading List

A curated list of essential readings for Board Certified Patient Advocates (BCPAs), designed to support both exam preparation and ongoing professional …

, 169 KBpdfexam-resources standards-frameworkscandidate certificant current exam-prep guide key-wordspdf
Exam Toolkit and Practice Supplement

A companion resource to the BCPA Study Guide, offering review materials and practice questions to reinforce key concepts and support exam …

397 KBpdfexam-resourcescandidate current exam-prep study-guidepdf
BCPA Exam Study Guide

A comprehensive study guide aligned with the BCPA domains of practice, providing key concepts, explanations, and resources to help candidates prepare effectively for the certification …

668 KBpdfexam-resourcescandidate current study-guidepdf
Code of Responsibility

The Code of Professional Responsibility defines the ethical standards and professional conduct expected of all Board Certified Patient Advocates (BCPAs), guiding practice and accountability within the …

219 KBpdfstandards-frameworkscandidate certificant code-of-professional-responsibility current ethics exam-preppdf
CE and Professional Development for Advocates

This guidance paper outlines the importance of continuing education and professional development for patient and health care advocates, emphasizing lifelong learning as essential to ethical, competent …

175 KBpdfguidance-position-paperscandidate certificant current guidepdf
Guidelines on Advocates Proxies, MPOA or Guardians

This position paper provides guidance on the ethical and professional considerations for patient and health care advocates when asked to serve as a health care proxy, medical power of attorney, or …

166 KBpdfguidance-position-paperscandidate certificant current ethics guide healthcare-proxypdf
Domains of Practice-2024

This document details the five Domains of Practice for Board Certified Patient Advocates (BCPAs), including the knowledge, skills, and abilities (KSAs) that define professional competency in the …

285 KBpdfstandards-frameworkscandidate certificant current domains-of-practice pdf publicpdf
Ethical Standards (2025)

The Ethical Standards establish the principles and expectations that guide the professional conduct of Board Certified Patient Advocates (BCPAs) in their work with clients and …

799 KBpdfstandards-frameworkscurrent ethical-standards ethics pdf publicpdf