What is a certification
Who are patient and health care advocates and what do they do?
The Code of Ethics for BCPAs
Best practices required of BCPAs
Our commitment to Justice, Equity, Diversity and Inclusion
Now available
Listing of individuals earning the Board Certified Patient Advocate credential
Learn about the PACB leadership
Contact our support team
Learn more about earning the BCPA credential
Learn when to apply for each test cycle and associated fees
Learn more about earning the BCPAdvocate credential
Scheduling and taking the exam
Study materials for the BCPA certification exam
Searchable Library of Downloadable Resources
BCPA Scholarship Program Information
Learn how to get the most from earning the BCPA credential.
Self-reporting portal for CEs and recertification
Learn how to stay certified and renewal options
NEW – Event Calendar Featuring Upcoming Pre-Approved CE Programs. Subscribe to the calendar for regular updates.
Current list of upcoming and On-Demand pre-approved CEs
Learn how to submit CE programs that have not been pre-approved
Category definitions and required documentation for each
Learn about options for renewing or reinstating a lapsed certification
Provider of CE learn about becoming a sponsor
Policies, procedures, terms and conditions for CE providers
Required documentation for program submissions
Providers with BCPA-ACE status, use this form to submit new programs for review.
PACB CE Program Renewal Attestation Form
Providers, learn how to submit CE programs for pre-approval
Articles and news stories featuring BCPAs
Who are patient and health care advocates and what do they do?
Phase one report
Searchable Directory of Downloadable Resources
by Danielle Marshall | Aug 12, 2025
A curated list of key terms relevant to patient and health care advocacy. This resource is not exhaustive and will be updated periodically. Professional advocates are encouraged to be familiar with these terms and concepts as part of their practice and delivery of patient support.