Earning the BCPA Credential
Become a Board Certified Patient Advocate
The Board Certified Patient Advocate (BCPA) is the only certification for professional health and patient advocates and is a designation awarded to qualified individuals. Earning the BCPA certification requires individuals to pass a rigorous exam and to uphold the highest ethical standards for the benefit and protection of the clients they serve. Board Certified Patient Advocates are multidisciplinary professionals who have demonstrated advanced skill and knowledge in navigating the complex system of health care.
How to Qualify
Eligibility to sit for the exam and to use the BCPA designation, individuals must meet the following requirements:
- Be active in professional patient advocacy
- Complete the candidate application
- Complete the candidate demographic profile
- Pass the BCPA certification examination
- Agree to the BCPA Terms for use of the credential
- Agree to abide by and uphold the BCPA Code of Professional Conduct
For more information about the development of education and experience requirements, please review the Eligibility Criteria Statement.
- Deadline to register and pay fees for the fall exam: September 10, 2020
- Scheduling authorizations emailed to registered candidates: Beginning week of August 3, 2020
- Fall testing begins: September 27, 2020
- Fall testing ends: October 24, 2020
- Exam results available: Week of November 16, 2020
- Certificates mailed: Week of December 14, 2020
Handbook, Study Materials, and Resources
- The PACB Exam Handbook
- Ethical Standards
- Competencies and Best Practices
- Key Terms
- Study Guide
- The Health Care Handbook: A Clear and Concise Guide to the United States Health Care System – Note: While PACB does not endorse this publication as a study resource specific to the BCPA exam, candidates may find it useful in providing a concise overview of the US Health Care System.
BCPA candidates sit for the exam in a formal testing center run by Prometric (a company that runs testing centers, not the same as the Professional Testing Corporation, PTC). Hundreds of these centers are located throughout the US, Canada and some international locations. Note you must wait until you receive a “scheduling authorization” from Professional Testing Corporation prior to scheduling an exam location. Complete details are included in the Candidate Handbook. Candidates also have the option of testing remotely using the Prometric ProProctor software. See the FAQ page for an overview of remote proctoring and the Candidate Handbook for complete details.
Registration for the Fall exam must be completed by September 10, 2020.