Military Families Learning Network

CE Programs sponsored by Texas A&M AgriLife Extensive Service
Rachel Brauner
rbrauner@ag.tamu.edu

The Family and Medical Leave Act

Recorded Webinar – Free registration at:    https://militaryfamilieslearningnetwork.org/event/34441/

Program: The Family and Medical Leave Act (FMLA)

Original air date: Wednesday March 25th, 11:00 am – 12:00 pm EDT

Program Sponsor:      Texas A&M AgriLife Extension Service
Program Contact:      Rachel Brauner, rbrauner@ag.tamu.edu

Approval Statement: Texas A&M AgriLife Extension Service webinar “The Family and Medical Leave Act (FMLA)” is approved for 1 CE by the Patient Advocate Certification Board to satisfy the requirements for Board Certified Patient Advocates (BCPA). Approval Number 18053.

Approval active from: March 25, 2020-March 24, 2022 (Expiration date)

Program Description:

When you or a loved one experiences a serious health condition that requires you to take time off from work you may be eligible for Family Medical Leave Act (FMLA). Whether you are unable to work because of your own serious health condition, or because you need to care for your parent, spouse, or child with a series health condition, FMLA provides unpaid, job-protected leave. Leave may be taken all at once or may be taken intermittently as the medical condition requires. This training provides an overview of how FMLA may benefit caregivers and identify leave provisions for military families.

Learning Objectives:

  1. Introduce the benefits and protections of the Family and Medical Leave Act (FMLA)
  2. Identify non-military FMLA Leave Provisions
  3. Review Military Family Leave Provisions for Qualifying Exigency and Military Caregiver Leave

Supports BCPA Competencies and Best Practices:

  • Scope of Practice and Transparency
  • Healthcare Access, Finance, and Management
  • Professionalism, Professional Development, and Practice

The online webinar will provide professional development to our program’s target audience, Department of Defense (DoD) service providers. These providers consist of patient advocates, case managers, social workers, licensed marriage and family therapists, etc.

The online program offering, “The Family and Medical Leave Act (FMLA)” is part of a larger effort under the Military Families Learning Network (MFLN) project. MFLN engages military family service providers and educators in the exchange of experiences and research to enhance the professional impact and encourage professional growth. The learning network encourage the formation and expansion of a skilled and collaborative network of professionals who support significant positive outcomes for military service members and their families.

Presenter:

Olivia Jones is a Senior Analyst for the Division of Family and Medical Leave Act (FMLA), Office of Policy, in the U.S. Department of Labor Wage and Hour Division’s National Office in Washington, D.C. Ms. Jones began her career with the Department over 25 years ago working as a Wage Hour Investigator. She has been a part of the Division’s National Office in Washington, D.C. for the past 8 years.

As Senior Analyst for the FMLA Branch, Ms. Jones helps with the development of interpretative and other guidance on the application of the FMLA, including the development of regulations, Field Operations Handbook sections, and Opinion Letters. Most recently she served a project manager for The Employer’s Guide to the FMLA, a comprehensive resource tool created to assist employers in administering FMLA leave.

Ms. Jones provides subject-matter expertise on the application of the provisions of key laws that provide workers protections in balancing the demands of the workplace and needs of their families. She interacts with the public concerning the practical application of these laws, regulations and with Wage and Hour Division field staff on the enforcement of its provisions.

Keep Calm & Carry On: Working with Difficult Clients

Recorded Webinar – Free registration at: https://militaryfamilieslearningnetwork.org/event/64656/

Program: Keep Calm & Carry On: Working with Difficult Clients

Original air date: Wednesday May 20th, 11:00 am – 12:00 pm EDT

Program Sponsor:      Texas A&M AgriLife Extension Service
Program Contact:      Rachel Brauner, rbrauner@ag.tamu.edu

Approval Statement: Military Families Learning Network Webinar, “Keep Calm & Carry On: Working with Difficult Clients” is approved for 1 CE by the Patient Advocate Certification Board to satisfy the requirements for Board Certified Patient Advocates (BCPA). Approval Number 18057.

Approval active from: May 20, 2020 – May 19, 2022 (Expiration Date)

Program Description:

When we work with people, we will inevitably meet a difficult or challenging person. Even though it is natural for individuals going through adversity to become difficult/challenging, it is imperative to meet the person’s emotional state with compassion and empathy. In this webinar, we explore techniques of de-escalation, communication, and expressions to understand and address people we feel are problematic.

Learning Objectives:

  1. Enhance de-escalation skills through verbal and non-verbal communication
  2. Differentiate between sympathy and empathy in response to difficult people
  3. Develop skills to reconnect with a person after a disruptive moment

Supports BCPA Competencies and Best Practices:

  • Scope of Practice and Transparency
  • Healthcare Access, Finance, and Management
  • Professionalism, Professional Development, and Practice

The online webinar will provide professional development to our program’s target audience, Department of Defense (DoD) service providers. These providers consist of patient advocates, case managers, social workers, licensed marriage and family therapists, etc.

The online program offering, is part of a larger effort under the Military Families Learning Network (MFLN) project. MFLN engages military family service providers and educators in the exchange of experiences and research to enhance the professional impact and encourage professional growth. The learning network encourage the formation and expansion of a skilled and collaborative network of professionals who support significant positive outcomes for military service members and their families.

Presenter: Jeffrey Hanna, DSW, LCSW, ACSW Teaching Assistant Professor School of Social Work

West Virginia University. Dr. Hanna is a graduate of the Doctor of Social Work program at Rutgers University School of Social Work New Brunswick, NJ. He also received his MSW from Rutgers University in Camden, NJ. Since 2009, Dr. Hanna worked in clinical behavioral health for adolescents, adults, and geriatrics. For the past eight years, he ran a successful private practice, was part of the NASW ethics committee, and presented on understanding the impact of masculine stigma on clinical practice. His doctoral concentration was on how to help men break through barriers associated with masculinity to increase successful therapeutic interventions.

Moral Injury: Suicide Risk, Survivor’s Guilt & Other Clinical Manifestations

Recorded Webinar – Free registration at: https://militaryfamilieslearningnetwork.org/event/61155/

Program: Moral Injury: Suicide Risk, Survivor’s Guilt & Other Clinical Manifestations

Original air date: Wednesday April 15, 2020, 11:00 am – 12:00 pm EDT

Program Sponsor:      Texas A&M AgriLife Extension Service
Program Contact:      Rachel Brauner, rbrauner@ag.tamu.edu

Approval Statement: Military Families Learning Network Webinar, “Moral Injury: Suicide Risk, Survivor’s Guilt & Other Clinical Manifestations” is approved for 1 CE by the Patient Advocate Certification Board to satisfy the requirements for Board Certified Patient Advocates (BCPA). Approval Number 18058.

Approval active from: April 15, 2020 – April 14, 2022 (Expiration Date)

Program Description:

This presentation begins by briefly reviewing the definition of moral injury and describing a theoretical model that highlights some of the clinical manifestations of moral injury. The relationship between moral injury and suicide risk will be described, and recent studies on suicide risk will be reviewed. The relationship between survivor’s guilt and moral injury will be discussed, including highlighting how it differs between moral injury and PTSD. Self-forgiveness will also be highlighted as an additional clinical manifestation of moral injury. A brief case example demonstrating these moral injury clinical manifestations will be presented, including a brief discussion of appropriate treatments.

Learning Objectives:

  1. Define moral injury and describe a proposed theoretical model
  2. Describe the relationship between moral injury and suicide risk
  3. Explain how survivor’s guilt manifests differently in moral injury compared to PTSD
  4. Describe other clinical manifestations of moral injury, such as failure to self-forgive

Supports BCPA Competencies and Best Practices:

  • Scope of Practice and Transparency
  • Healthcare Access, Finance, and Management
  • Professionalism, Professional Development, and Practice

The online webinar will provide professional development to our program’s target audience, Department of Defense (DoD) service providers. These providers consist of patient advocates, case managers, social workers, licensed marriage and family therapists, etc.

The online program offering, is part of a larger effort under the Military Families Learning Network (MFLN) project. MFLN engages military family service providers and educators in the exchange of experiences and research to enhance the professional impact and encourage professional growth. The learning network encourage the formation and expansion of a skilled and collaborative network of professionals who support significant positive outcomes for military service members and their families.

Presenter: Shira Maguen, Ph.D., Professor, UCSF Medical School, Mental Health Director, Post-9/11 Integrated Care Clinic Staff Psychologist, San Francisco VA Medical Center – Mental Health Director of the Post-9/11 Integrated Care Clinic and Staff Psychologist on the Posttraumatic Stress Disorder Clinical Team (PCT) at the San Francisco VA Health Care System (SFVAHCS), and Professor in the Dept. of Psychiatry, UCSF School of Medicine. Her research interests fall under the umbrella of PTSD, moral injury, and suicide, and include risk and resilience factors in veterans, with a particular focus on female veterans.

Medicaid & Medicare: Important Resources in a Time of National Health Crisis

Recorded Webinar – Free registration at: https://militaryfamilieslearningnetwork.org/event/69319/

Program: Moral Injury: Medicaid & Medicare: Important Resources in a Time of National Health Crisis

Original air date: Wednesday June 24, 2020, 11:00 am – 12:00 pm EDT

Program Sponsor:      Texas A&M AgriLife Extension Service
Program Contact:      Rachel Brauner, rbrauner@ag.tamu.edu

Approval Statement: Texas A&M AgriLife Extension Service webinar ‘Medicaid & Medicare: Important Resources in a Time of National Health Crisis’ is approved for 1 CE by the Patient Advocate Certification Board to satisfy the requirements for Board Certified Patient Advocates (BCPA). Approval Number 18062.

Approval active from: June 24, 2020 – June 23, 2022 (Expiration Date)

Program Description:

Over their fifty plus year history, both the Medicaid and Medicare programs have proven valuable and adaptable in the face of changing national health needs and priorities. These programs may provide health coverage and access for military families as they do for millions of Americans in a variety of familial, financial, and health situations. Whether in response to a disaster caused by a hurricane, a downturn in the economy, or in the face of the unprecedented COVID-19 health crisis, public officials turn to Medicare and Medicaid to help provide solutions and care. This webinar will provide updates on how these programs are helping to meet the needs of Americans, especially in uncertain times.

Learning Objectives:

  1. Provide an overview of both Medicaid and Medicare programs and why they might be important to military families.
  2. Review policy developments related to funding, eligibility criteria, and services.
  3. Identify changes and updates to Medicare and Medicaid services in 2020.
  4. Examine coordination of benefits

Supports BCPA Competencies and Best Practices:

  • Scope of Practice and Transparency
  • Healthcare Access, Finance, and Management
  • Professionalism, Professional Development, and Practice

The online webinar will provide professional development to our program’s target audience, Department of Defense (DoD) service providers. These providers consist of patient advocates, case managers, social workers, licensed marriage and family therapists, etc.

The online program offering, is part of a larger effort under the Military Families Learning Network (MFLN) project. MFLN engages military family service providers and educators in the exchange of experiences and research to enhance the professional impact and encourage professional growth. The learning network encourage the formation and expansion of a skilled and collaborative network of professionals who support significant positive outcomes for military service members and their families.

Presenter: Andrew B.  Crocker Extension Program Specialist Gerontology & Health, Texas A&M AgriLife Extension Service. CV on file

The Spouse Education & Career Opportunities Program Overview

Recorded Webinar – Free registration at: https://militaryfamilieslearningnetwork.org/event/64664/

Program: Moral Injury: The Spouse Education & Career Opportunities Program Overview

Original air date: Wednesday July 22, 2020, 11:00 am – 12:00 pm EDT; Thereafter, on demand

Program Sponsor:      Texas A&M AgriLife Extension Service
Program Contact:      Rachel Brauner, rbrauner@ag.tamu.edu

Approval Statement: Texas A&M AgriLife Extension Service webinar ‘Medicaid & Medicare: Important Resources in a Time of National Health Crisis’ is approved for 1 CE by the Patient Advocate Certification Board to satisfy the requirements for Board Certified Patient Advocates (BCPA). Approval Number 18062.

Approval active from: July 22, 2020 – July 21, 2022 (Expiration Date)

Program Description:

This webinar will provide an overview of the Department of Defense Spouse Education and Career Opportunities program and related resources offered through Military OneSource.  You will learn about education and employment resources available to military spouses and offerings available to service members and their families to connect to their best MilLife.

Learning Objectives:

  1. Provide an overview of both Medicaid and Medicare programs and why they might be important to military families.
  2. Review policy developments related to funding, eligibility criteria, and services.
  3. Identify changes and updates to Medicare and Medicaid services in 2020.
  4. Examine coordination of benefits

Supports BCPA Competencies and Best Practices:

  • Scope of Practice and Transparency
  • Healthcare Access, Finance, and Management
  • Professionalism, Professional Development, and Practice

The online webinar will provide professional development to our program’s target audience, Department of Defense (DoD) service providers. These providers consist of patient advocates, case managers, social workers, licensed marriage and family therapists, etc.

The online program offering, is part of a larger effort under the Military Families Learning Network (MFLN) project. MFLN engages military family service providers and educators in the exchange of experiences and research to enhance the professional impact and encourage professional growth. The learning network encourage the formation and expansion of a skilled and collaborative network of professionals who support significant positive outcomes for military service members and their families.

Presenter:  Lee Kelley assumed the duties of director of Military Community Support Programs for Military Community and Family Policy on July 24, 2017. As director, Ms. Kelley is responsible for the leadership, management and oversight of three centrally funded Department of Defense multimillion dollar programs – Military OneSource, Military and Family Life Counseling, and the Spouse Education and Career Opportunities Program. Military OneSource and Military and Family Life Counseling provide non-medical counseling, which is confidential, short-term counseling designed to address a range of concerns that may detract from military and family readiness.

Prior to her assignment as director, Ms. Kelley served as a senior program analyst in the Office of Military Family Readiness Policy within the Office of the Deputy Assistant Secretary of Defense for Military Community and Family Policy. In this assignment, she was responsible for programs and policies to promote the well- being, readiness and quality of life of more than one million military families.

Back to School: Special Needs & Social Distancing

Recorded Webinar – Free registration at: https://militaryfamilieslearningnetwork.org/event/69343/

Program: Back to School: Special Needs & Social Distancing

Original air date: August 19, 2020, 11:00 am – 12:00 pm EDT; Thereafter, on demand

Program Sponsor:      Texas A&M AgriLife Extension Service
Program Contact:      Rachel Brauner, rbrauner@ag.tamu.edu

Approval Statement: Texas A&M AgriLife Extension Service webinar ‘Back to School: Special Needs & Social Distancing’ is approved for 1.0 CE by the Patient Advocate Certification Board to satisfy the requirements for Board Certified Patient Advocates (BCPA). Approval Number 18072.

Approval active from: August 19, 2020 – August 18, 2022 (Expiration Date)

Program Description: Back to School: Special Needs & Social Distancing – School children with special needs faced unusual disruption to the end of their school year in May/June 2020; and teachers, parents, and caregivers scrambled to turn the living room into a classroom. School closures and social distancing did not just cause impromptu homeschooling, it also has the effect of causing a longer at-home summer and the need to prepare for a new normal in the upcoming school year. Parents, caregivers, and teachers are now required to address such questions as:

  1. How did my role as a member of my child with special needs team change?
  2. What does his or her IEP look like?
  3. What shape will services take in the upcoming school year?
  4. How do I continue to advocate for my child given the new circumstances?

Learning Objectives:

In this webinar, we aim to provide resources to service providers so that they may help parents and caregivers work with teachers to address these questions. Specifically, we will focus on:

  • What parents need to plan for their children during school closures and long-term absence from schools
  • What questions/resources/services can parents speak with the school district about.
  • How to plan for your children with specific health issues.
  • How can parents/caregivers stay engaged and advocate for the child.

Supports BCPA Competencies and Best Practices:

  • Scope of Practice and Transparency
  • Healthcare Access, Finance, and Management
  • Professionalism, Professional Development, and Practice

The online webinar will provide professional development to our program’s target audience, Department of Defense (DoD) service providers. These providers consist of patient advocates, case managers, social workers, licensed marriage, and family therapists, etc.

The online program offering, “Back to School: Special Needs and Social Distancing” is part of a larger effort under the Military Families Learning Network (MFLN) project. MFLN engages military family service providers and educators in the exchange of experiences and research to enhance the professional impact and encourage professional growth. The learning network encourage the formation and expansion of a skilled and collaborative network of professionals who support significant positive outcomes for military service members and their families.

Presenter: Lakshmi Mahadevan, Ph.D., Associate Professor & Extension Specialist, Special Populations Texas A&M AgriLife Extension Service

Lakshmi Mahadevan has a Ph.D. in Educational Psychology with an emphasis in Career Development Education from Texas A&M University. Her areas of expertise include career assessment, post-secondary options for individuals with special needs, special education, and multicultural career counseling. As Associate Professor and Extension Specialist – Special Populations, Dr. Mahadevan has over ten years of experience in conducting face-to-face and online professional development with educators in Texas addressing various special populations-related issues (particularly students with disabilities and English Language Learners). Her other activities include program evaluation, conducting workshops and presentations, preparing newsletters, creating webcasts and special interest web materials, maintaining and supervising the design of online modules, maintaining websites, liaison with stakeholders and experts, preparing evaluation reports, and providing technical assistance.

In an Instant: A Caregiver’s Journey of Injury, Recovery & Resilience

Free registration at: https://militaryfamilieslearningnetwork.org/event/78155/

Program: In an Instant: A Caregiver’s Journey of Injury, Recovery & Resilience

November 19, 2020, 11:00 am – 12:00 pm EDT; Thereafter, on demand

Program Sponsor:      Texas A&M AgriLife Extension Service
Program Contact:      Rachel Brauner, rbrauner@ag.tamu.edu

Approval Statement: Texas A&M AgriLife Extension Service webinar ‘Back to School: Special Needs & Social Distancing’ is approved for 1.0 CE by the Patient Advocate Certification Board to satisfy the requirements for Board Certified Patient Advocates (BCPA). Approval Number 18072.

Approval active from: November 19, 2020 – November 18, 2022 (Expiration Date)

Program Description: Woodruff will discuss her family’s story when her ABC News journalist husband, Bob Woodruff, was hit by a roadside bomb while reporting on   the war in Iraq. She will share her perspective on what got her through, the advice she has for others and offer ways caregivers can relieve stress and reach for joy.

Learning Objectives:

  • Provide caregivers a perspective on injury and recovery.
  • Offer tips and activities for caregivers to care for themselves.
  • Inform and educate webinar participants regarding coping strategies.

Supports BCPA Competencies and Best Practices:

  • Scope of Practice and Transparency
  • Healthcare Access, Finance, and Management
  • Professionalism, Professional Development, and Practice

The online webinar will provide professional development to our program’s target audience, Department of Defense (DoD) service providers. These providers consist of patient advocates, case managers, social workers, licensed marriage, and family therapists, etc.

The online program offering, “In an Instant: A Caregiver’s Journey of Injury, Recovery, and Resilience” is part of a larger effort under the Military Families Learning Network (MFLN) project. MFLN engages military family service providers and educators in the exchange of experiences and research to enhance the professional impact and encourage professional growth. The learning network encourage the formation and expansion of a skilled and collaborative network of professionals who support significant positive outcomes for military service members and their families.

Presenter:

As co-author of the best-selling In an Instant, Lee Woodruff garnered critical acclaim for the compelling and humorous chronicle of her family’s journey to recovery following her husband Bob’s roadside bomb injury in Iraq. Appearing together on national television and radio since the February 2007 publication of their book, the couple has helped put a face on the serious issue of traumatic brain injury among returning Iraq war veterans, as well as the millions of Americans who live with this often invisible, but life-changing affliction.

They have founded the Bob Woodruff Foundation to assist wounded service members and their families.  To date, the foundation has raised more than $70 million to help veterans successfully reintegrate into their communities and receive critical long-term care.

Woodruff has been a contributing reporter for “CBS This Morning” and “Good Morning America.”  Her best-selling book “Perfectly Imperfect – A Life in Progress,” was followed by her first novel “Those We Love Most.”

A freelance writer and print journalist, Woodruff has penned numerous articles, including features and essays about her family, parenting, and caregiving.  She was a marketing consultant for 16 years after leaving the PR agency world and currently runs a media/speaker training business.

 

You Can’t Stop What You Don’t Know: Current Alcohol, Drug Trends & Identifiers

Free registration at: Click here

Program: You Can’t Stop What You Don’t Know: Current Alcohol, Drug Trends and Identifiers

September 9, 2020, 9:00 am – 11:00 am CDT; Thereafter, on demand

Program Sponsor:      Texas A&M AgriLife Extension Service
Program Contact:      Rachel Brauner, rbrauner@ag.tamu.edu

Approval Statement:

Approval Statement: Texas A&M AgriLife Extension Service webinar ‘You Can’t Stop What You Don’t Know: Current Alcohol, Drug Trends & Identifiers’ is approved for 2.0 CE by the Patient Advocate Certification Board to satisfy the requirements for Board Certified Patient Advocates (BCPA). Approval Number 18076.

Approval active from: September 9, 2020-September 8, 2022 (Expiration date)

Join the Tall Cop as he highlights drug trends but at even a deeper level than his past TZD presentation, High in Plain Sight. In addition to the knowledge and ability to identify those who might be abusing drugs and/or alcohol, this webinar will educate you on items to get around drug tests and how drug testing can be a part of your prevention program. Viewers will also be taught the trends associated with the coronavirus and alcohol & drug abuse, new vape trends including marijuana concentrates and concealment methods. There are several identifiers, logos and terms that are commonly related to marijuana (leaf and concentrate) abuse, over-the-counter drugs and vape pens.

Learning Objectives:

  • Identify alcohol and drug use and abuse indicators of possible at-risk individuals, through products, stash compartments, clothing brands, lingo, music lyrics, etc.
  • Recognize the current drug culture at first observation, search, or interview.
  • Identify concealment methods for alcohol and drugs, including on persons, in cars, and in the classroom or workplace.
  • Identify new vape trends, including marijuana concentrates.
  • Identify the trends associated with the coronavirus.
  • Recognize area specific alcohol and drug abuse information and content in relations to trends, culture, and identifiers in their area/location.

 Supports BCPA Competencies and Best Practices:

  • Scope of Practice and Transparency
  • Communication and Interpersonal Relationships
  • Professionalism, Professional Development, and Practice

The online webinar will provide professional development to our program’s target audience, Department of Defense (DoD) service providers. These providers consist of patient advocates, case managers, social workers, licensed marriage, and family therapists, etc.

The online program offering, “You Can’t Stop What You Don’t Know: Current Alcohol, Drug Trends, and Identifiers” is part of a larger effort under the Army Substance Abuse Program (ASAP) project. The mission of the ASAP is to strengthen the overall fitness and effectiveness of the Army’s workforce, to conserve manpower, and to enhance the combat readiness of soldiers. The two overarching tenets of the ASAP are Prevention and Treatment.

Presenter:

Officer Jermaine Galloway, known as the “Tall Cop,” is a nationally and internationally recognized presenter, national award winner and resource for those involved with prevention, education, treatment, and enforcement. Officer Galloway began his law enforcement career in Idaho in 1997

and has more than 21 years’ experience in alcohol and drug education, enforcement, and prevention. As a full-time trainer, Officer Galloway currently dedicates thousands of hours to community scans, research, and substance abuse identification in large and rural communities across the country. Officer Galloway provides nationwide trainings to coalition members, law enforcement, educators, counselors, probation, treatment, health professionals, judges, university officials, and community members.

 

Self-Care and Resiliency in the Time of COVID-19 and Beyond

Free registration at: Click here

Program: Self-Care and Resiliency in the Time of COVID-19 and Beyond

September 24, 2020, 2:00 pm – 3:00 pm CDT; Thereafter, on demand

Program Sponsor:      Texas A&M AgriLife Extension Service
Program Contact:      Rachel Brauner, rbrauner@ag.tamu.edu

Approval Statement:

Approval Statement: Texas A&M AgriLife Extension Service webinar ‘Self-Care and Resiliency in the Time of COVID-19 and Beyond’ is approved for 1.0 CE by the Patient Advocate Certification Board to satisfy the requirements for Board Certified Patient Advocates (BCPA). Approval Number 18077.

Approval active from: September 24, 2020-September 23, 2022 (Expiration date)

The focus of this webinar is to discuss the benefits of digital health in supporting self-care and building resiliency in these challenging times of COVID-19, civil unrest and the day-to-day challenges that face us in doing our jobs and living our lives. The webinar will provide insight into using various apps to support ourselves as we navigate the various challenges in our lives at home and work. The presenter will highlight the use of the COVID Coach app to support self-care and overall mental health and show how the Mindfulness Coach app can support ways to practice mindfulness and improve overall well-being. The webinar will finish up by discussing the use of PTSD Coach for self-management of PTSD symptoms and safety planning.

Learning Objectives:

  • Explain the benefits of using digital health in supporting self-care and building resiliency in challenging times.
  • Evaluate and apply COVID Coach as a viable tool to support self-care and overall mental health.
  • Evaluate and apply Mindfulness Coach as a viable tool to practice mindfulness and improved overall well-being.
  • Evaluate and apply PTSD Coach for self-management of PTSD symptoms and safety planning

 Supports BCPA Competencies and Best Practices:

  • Scope of Practice and Transparency
  • Communication and Interpersonal Relationships
  • Professionalism, Professional Development, and Practice

The online webinar will provide professional development to our program’s target audience, Department of Defense (DoD) service providers. These providers consist of patient advocates, case managers, social workers, licensed marriage, and family therapists, etc.

The online program offering, “Self-Care and Resiliency in the Time of COVID-19 and Beyond” is part of a larger effort under the Army Substance Abuse Program (ASAP) project. The mission of the ASAP is to strengthen the overall fitness and effectiveness of the Army’s workforce, to conserve manpower, and to enhance the combat readiness of soldiers. The two overarching tenets of the ASAP are Prevention and Treatment.

Presenter:

Tiffany Chhuom, LSWAIC, SUDPT, MPH, MSW is a Lead Instructor for ASRC Federal’s work to support the Defense Health Agency’s Digital Health initiative.  In addition to training military providers, she also owns an online, private practice for neurodiverse adults. With almost 20 years of experience in healthcare, Mrs. Chhuom holds four degrees in four disciplines from the University of Washington. She has worked across the Public Health, Social Work, Psychology, Criminal Justice, and Child Welfare sectors, focusing on technological innovation.

 

Communication Power Moves: Pt. II Working with Difficult Clients

Free registration at: Click here

Program: Communication Power Moves: Pt. II Working with Difficult Clients

September 17, 2020, 11:00 am – 12:00 pm ET; Thereafter, on demand

Program Sponsor:      Texas A&M AgriLife Extension Service
Program Contact:      Rachel Brauner, rbrauner@ag.tamu.edu

Approval Statement: Texas A&M AgriLife Extension Service webinar ‘Communication Power Moves: Pt. II Working with Difficult Clients’ is approved for 1.0 CE by the Patient Advocate Certification Board to satisfy the requirements for Board Certified Patient Advocates (BCPA). Approval Number 18083.

Approval active from: September 17, 2020-September 16, 2022 (Expiration date)

When a situation becomes escalated, it is common for us to freeze, fight back, or retreat from the situation. However, while providing services to individuals, we need to use our environment and communication skills to find and maintain safety.

In the Keep Calm & Carry On: Working with Difficult Clients webinar we identified underlying causality to a person or situation to become escalated and develop skills to empathize and be with the person. In this second installment, we build upon those skills while exploring different communication techniques to keep ourselves and clients calm through the escalated situation. Using crisis intervention prevention models, we identify skills to make sure our encounters with clients are safe, healthy, and productive. Furthermore, we discuss some necessary therapeutic skills to deploy when dealing with escalation by reconceptualizing the capabilities of verbal judo.

Learning Objectives:

  • Identify the key notions of how to use the crisis prevention intervention, handle through care, and verbal judo methods.
  • Increase active listening/responding, mirroring, and developing a holding environment skills.
  • Practice skills through the use of case study presentation.

Supports BCPA Competencies and Best Practices:

  • Scope of Practice and Transparency
  • Communication and Interpersonal Relationships
  • Professionalism, Professional Development, and Practice

The online webinar will provide professional development to our program’s target audience, Department of Defense (DoD) service providers. These providers consist of patient advocates, case managers, social workers, licensed marriage, and family therapists, etc.

The online program offering, “Communication Power Moves: Pt II Working with Difficult Clients” is part of a larger effort under the Military Families Learning Network (MFLN) project. MFLN engages military family service providers and educators in the exchange of experiences and research to enhance the professional impact and encourage professional growth. The learning network encourage the formation and expansion of a skilled and collaborative network of professionals who support significant positive outcomes for military service members and their families.

Presenter:

Jeffrey Hanna, Ph.D., DSW, LCSW, ACSW Teaching Assistant Professor School of Social Work West Virginia University

Dr. Hanna is a graduate of the Doctor of Social Work program at Rutgers University School of Social Work New Brunswick, NJ. He also received his MSW from Rutgers University in Camden, NJ. Since 2009, Dr. Hanna worked in clinical behavioral health for adolescents, adults, and geriatrics. For the past eight years, he ran a successful private practice, was part of the NASW ethics committee, and presented on understanding the impact of masculine stigma on clinical practice. His doctoral concentration was on how to help men break through barriers associated with masculinity to increase successful therapeutic interventions.

You are ready, but are you resilient?

 

Program: You Are Ready…But Are You Resilient? October 14, 2020

10:00am-11:00am CT

Program Sponsor:      Texas A&M AgriLife Extension Service
Program Contact:      Rachel Brauner, rbrauner@ag.tamu.edu

Approval Statement: Texas A&M AgriLife Extension Service webinar ‘You Are Ready…But Are You Resilient?’ is approved for 1.0 CE by the Patient Advocate Certification Board to satisfy the requirements for Board Certified Patient Advocates (BCPA). Approval Number 18085.

Approval active from: October 14, 2020-October 13, 2022 (Expiration date)

Program Description:

What is resiliency? Am I resilient? Can I become more resilient? Can I help others become resilient? Are there specific mindfulness and self-care techniques I can use to bolster resilience? How does resiliency fit in to this current trauma-inducing context? In this upcoming webinar, Dr. Lakshmi Mahadevan will provide an overview of resiliency and potential answers to the above questions. Participants will also get the opportunity to practice simple mindfulness techniques in real time and get access to additional resiliency and mindfulness- related resources.

Learning Objectives:

  • Definitions of resilience in personalized contexts.
  • Characteristics of resilient adults.
  • Techniques for bolstering our own resilience and those of others

This program supports the Competencies and Best Practices for Board Certified Patient Advocates.

  • Scope of Practice and Transparency
  • Communication and Interpersonal Relationships
  • Professionalism, Professional Development, and Practice

The online webinar will provide professional development to our program’s target audience, Department of Defense (DoD) service providers. These providers consist of patient advocates, case managers, social workers, licensed marriage, and family therapists, etc.

The online program offering, “You are Ready…But are You Resilient?” is part of a larger effort under the Army Substance Abuse Program (ASAP) project. The mission of the ASAP is to strengthen the overall fitness and effectiveness of the Army’s workforce, to conserve manpower, and to enhance the combat readiness of soldiers. The two overarching tenets of the ASAP are Prevention and Treatment.

Presenter:

Lakshmi Mahadevan has a Ph.D. in Educational Psychology with an emphasis in Career Development Education from Texas A&M University. Her areas of expertise include career assessment, post-secondary options for individuals with special needs, special education, and multicultural career counseling. As Associate Professor and Extension Specialist – Special Populations, Dr. Mahadevan has over ten years of experience in conducting face-to-face and online professional development with educators in Texas addressing various special populations- related issues (particularly students with disabilities and English Language Learners).

Suicide in Schools: Prevention and Intervention

 

Program: Suicide in Schools: Prevention & Intervention

December 3, 2020

10:00am-11:00am CT

Program Sponsor:      Texas A&M AgriLife Extension Service
Program Contact:      Rachel Brauner, rbrauner@ag.tamu.edu

Approval Statement: Texas A&M AgriLife Extension Service webinar ‘Suicide in Schools: Prevention & Intervention’ is approved for 1.0 CE by the Patient Advocate Certification Board to satisfy the requirements for Board Certified Patient Advocates (BCPA). Approval Number 18091.

Approval active from: December 3, 2020-December 2, 2022 (Expiration date)

Program Description:

Suicide is the 10th leading cause of death in the USA, and the second leading cause of death for Americans age 15 – 34 years. Understanding youth suicide requires us to remember that behind every statistic is a tear. This webinar will provide an overview of statistics on suicide ideation, attempt and death; suicide myths and facts; warning signs for suicide and the role of resilience in suicide prevention; the role of schools in suicide prevention, intervention and postvention; and end with suicide prevention tips for schools and parents.

Learning Objectives:

  • Distinguish between suicide myths and facts
  • List warning signs for youth suicide
  • Discuss the functions of prevention, intervention and postvention efforts in addressing youth suicide risk

This program supports the Competencies and Best Practices for Board Certified Patient Advocates.

  • Scope of Practice and Transparency
  • Communication and Interpersonal Relationships
  • Professionalism, Professional Development, and Practice

The online webinar will provide professional development to our program’s target audience, Department of Defense (DoD) service providers. These providers consist of patient advocates, case managers, social workers, licensed marriage and family therapists, etc.

The online program offering, “Suicide in Schools: Prevention and Intervention” is part of a larger effort under the Army Substance Abuse Program (ASAP) project. The mission of the ASAP is to strengthen the overall fitness and effectiveness of the Army’s workforce, to conserve manpower, and to enhance the combat readiness of soldiers. The two overarching tenets of the ASAP are Prevention and Treatment.

Presenter:

Jonathan B. Singer, Ph.D., LCSW is Associate Professor of Social Work at Loyola University Chicago, President of the American Association of Suicidology and coauthor of the 2015 Routledge text, Suicide in Schools: A Practitioner’s Guide to Multi-level Prevention, Assessment, Intervention, and Postvention. He is a two-time winner of the National Association of Social Workers Media Award (2012 and 2016). He was a 2014 Visiting Scholar at Fordham University, the 2017 Lucille N. Austin Scholar at Columbia University, and the 2018 Distinguished Lecturer at Weber State University. Dr. Singer is a well-regarded international speaker who has given hundreds of continuing education workshops, keynote addresses, and presentations on youth suicide, ethics, technology, adolescent development and attachment-based family therapy in the USA, Latin America, and Europe. He is the author of over 65 publications and his research has been featured in national and international media outlets like NPR, BBC, Fox, Time Magazine, and The Guardian. He is an NASW Expert, Healio Psychiatry Peer Perspective Board member, and on several national youth advisory boards including Sandy Hook Promise and the National Suicide Prevention Lifeline. In 2019 Dr. Singer was invited to the White House as part of NASW’s contribution to President Trump’s PREVENTS initiative.

Families in Disaster Recovery: Coordinating Support at the Installation Level

Registration Link: https://militaryfamilieslearningnetwork.org/event/92161/

Program: Families in Disaster Recovery: Coordinating Support at the Installation Level

March 17, 2021

11:00am-12:30pm ET

Program Sponsor:      Texas A&M AgriLife Extension Service
Program Contact:      Rachel Brauner, rbrauner@ag.tamu.edu

Approval Statement: Texas A&M AgriLife Extension Service webinar ‘Families in Disaster Recovery: Coordinating Support at the Installation Level’ is approved for 1.5 CE by the Patient Advocate Certification Board to satisfy the requirements for Board Certified Patient Advocates (BCPA). Approval Number 18092.

Approval active from: March 17, 2021-March 16, 2023 (Expiration date)

Program Description: This interactive panel presentation will provide a general overview of Red Cross services as they relate to individuals, families, and communities in hazard and disaster readiness and action. Special focus will be given to military families and communities.

Learning Objectives:

The session will provide information regarding:

  • Relevant Red Cross programs, structures, and resources
  • Relationship management and community resilience between military installations and surrounding communities
  • The Red Cross’ role as trusted communication link among military families in times of crisis
  • Red Cross programming focusing on hazard mitigation and disaster preparation

This program supports the Competencies and Best Practices for Board Certified Patient Advocates.

  • Scope of Practice and Transparency
  • Communication and Interpersonal Relationships
  • Professionalism, Professional Development, and Practice

The online webinar will provide professional development to our program’s target audience, Department of Defense (DoD) service providers. These providers consist of patient advocates, case managers, social workers, licensed marriage and family therapists, etc.

The online program offering, “Families in Disaster Recovery: Coordinating Support at the Installation Level” is part of a larger effort under the Military Family Learning Network (MFLN) project. MFLN engages military family service providers and educators in the exchange of experiences and research to enhance the professional impact and encourage professional growth. The learning network encourage the formation and expansion of a skilled and collaborative network of professionals who support significant positive outcomes for military service members and their families.

Presenter:

Jessica Kozel, Disaster Program Manager, American Red Cross Central Appalachian Region

Ed Helphinstine, Regional Manager, Red Cross Services to Armed Forces

FACILITATOR: Christopher Plein, Ph.D., MFLN Military Caregiving Concentration

Going Beyond the Checklist in Emergency Preparedness - Taking Action

 

Registration Link: https://militaryfamilieslearningnetwork.org/event/85661/

Program: Going Beyond the Checklist in Emergency Preparedness – Taking Action

February 17, 2021

11:00am-12:30pm ET

Program Sponsor:      Texas A&M AgriLife Extension Service
Program Contact:      Rachel Brauner, rbrauner@ag.tamu.edu

Approval Statement: Texas A&M AgriLife Extension Service webinar ‘Going Beyond the Checklist in Emergency Preparedness – Taking Action’ is approved for 1.5 CE by the Patient Advocate Certification Board to satisfy the requirements for Board Certified Patient Advocates (BCPA). Approval Number 18093.

Approval active from: February 17, 2021-February 16, 2023 (Expiration date)

Program Description: Caregivers can play a vital role in assisting families living with disabilities as they plan and prepare for disasters. Participants will gain the knowledge and understanding, especially regarding disability, needed to encourage families to take action now, before disaster strikes. Through an interactive session, military service providers and caregivers will learn essential steps to help build family resilience.

Learning Objectives:

  • Identify essential and disability-related items that belong in a family disaster kit.
  • Explain the importance of a written family disaster plan.
  • Describe at least three vital documents that may help in disaster recovery.
  • Discuss ways to build family resilience.

This program supports the Competencies and Best Practices for Board Certified Patient Advocates.

  • Scope of Practice and Transparency
  • Communication and Interpersonal Relationships
  • Professionalism, Professional Development, and Practice

The online webinar will provide professional development to our program’s target audience, Department of Defense (DoD) service providers. These providers consist of patient advocates, case managers, social workers, licensed marriage and family therapists, etc.

The online program offering, “Going Beyond the Checklist in Emergency Preparedness” is part of a larger effort under the Military Family Learning Network (MFLN) project. MFLN engages military family service providers and educators in the exchange of experiences and research to enhance the professional impact and encourage professional growth. The learning network encourage the formation and expansion of a skilled and collaborative network of professionals who support significant positive outcomes for military service members and their families.

Presenter:

Crystal Lyons is a disability consultant specializing in accessibility and ADA related issues. Dedicated to disability integration, she develops and provides training and coaching for a variety of entities including local governments, transit agencies, centers for independent living and emergency management organizations. Her company specializes in disability integration analysis, inclusive emergency preparedness, accessible communications and ADA Title II compliance, both Department of Justice and Department of Transportation regulations. She also serves on the Texas Division of Emergency Management’s Texas Emergency Management Advisory Committee (TEMAC), Executive Committee and is Vice President of the Coalition of Texans with Disabilities (CTD).

Intentional Inclusion for People with Disabilities - A New Year's Resolution

Registration Link: https://militaryfamilieslearningnetwork.org/event/92173/

Program: Intentional Inclusion for People with Disabilities – A New Year’s Resolution

January 20, 2021

11:00am-12:00pm ET

Program Sponsor:      Texas A&M AgriLife Extension Service
Program Contact:      Rachel Brauner, rbrauner@ag.tamu.edu

Approval Statement: Texas A&M AgriLife Extension Service webinar ‘Intentional Inclusion for People with Disabilities – A New Year’s Resolution’ is approved for 1 CE by the Patient Advocate Certification Board to satisfy the requirements for Board Certified Patient Advocates (BCPA). Approval Number 18094.

Approval active from: January 20, 2021-January 19, 2023 (Expiration date)

Program Description:

How confident are you in serving as an ally for individuals living with a disability who are members of military families? Disability is a dimension of diversity that is becoming more of a focus for organizations seeking to enhance their inclusive practices. This webinar will provide you with information regarding:

  • Definition of disability under the Americans with Disabilities Act
  • Size/scope of this population
  • Etiquette and language tips
  • What to say/not to say to someone managing a mental health condition
  • Ableism and intersections of disability with other dimensions of diversity
  • Tips on how to be a visible/effective ally

Learning Objectives:

  • Understand size and scope of disability population.
  • Explore common courtesies, myths, and language preferences.
  • Avoid Ableism to foster inclusion and more productive interactions

This program supports the Competencies and Best Practices for Board Certified Patient Advocates.

  • Scope of Practice and Transparency
  • Communication and Interpersonal Relationships
  • Professionalism, Professional Development, and Practice

The online webinar will provide professional development to our program’s target audience, Department of Defense (DoD) service providers. These providers consist of patient advocates, case managers, social workers, licensed marriage and family therapists, etc.

The online program offering, “Intentional Inclusion for People with Disabilities – New Year’s Resolution” is part of a larger effort under the Military Families Learning Network (MFLN) project. MFLN engages military family service providers and educators in the exchange of experiences and research to enhance the professional impact and encourage professional growth. The learning network encourage the formation and expansion of a skilled and collaborative network of professionals who support significant positive outcomes for military service members and their families.

Presenter: 

Deborah Dagit, President, Deb Dagit Diversity LLC Former Chief Diversity Officer and Vice President, Global Diversity & Inclusion, Merck

Deborah Dagit joined Merck as their Chief Diversity Officer in June 2001. She has had responsibility for global equal opportunity, employee relations, recruiting and staffing and diversity & inclusion and is now transitioning to lead Deb Dagit Diversity consulting. With over 80,000 employees and operating in over 100 countries, workforce diversity is no small matter at Merck. Under Ms. Dagit’s leadership at Merck, organizations such as Diversityinc, Working Mother, the Families and Work Institute, the Department of Defense 2010 Freedom Award (Veterans), the 2005 Department of Labor New Freedom Award (People with Disabilities) and the Human Rights Campaign have recognized the company for its exemplary work in diversity and inclusion. Merck has undergone more than 55 different federal audits for compliance with U.S. Affirmative Action/Equal Employment Opportunity requirements for federal contractors since 1980 – each time, receiving a letter of compliance. Ms. Dagit earned a bachelor’s degree with honors in Psychology from Oregon State University, and conducted her master’s coursework in Clinical Psychology at San Jose State University. She was a founding member in 1991, and a past Chair of the Conference Board’s Workforce Council on Diversity.

Intentional Inclusion for People with Disabilities - A New Year's Resolution

 

Registration Link: https://militaryfamilieslearningnetwork.org/event/92143/

 

Program: Plugged in & Left Out: Creating Meaningful & Engaging Virtual Connections with Individuals with Disabilities

 December 17, 2020

 11:00am-12:00pm ET

 Program Sponsor:      Texas A&M AgriLife Extension Service

Program Contact:      Rachel Brauner, rbrauner@ag.tamu.edu

Approval Statement: Texas A&M AgriLife Extension Service webinar ‘Plugged in & Left Out: Creating Meaningful & Engaging Virtual Connections with Individuals with Disabilities’ is approved for 1 CE by the Patient Advocate Certification Board to satisfy the requirements for Board Certified Patient Advocates (BCPA). Approval Number 18095.

Approval active from: December 17, 2020-December 16, 2022 (Expiration date)

Program Description:

Since the beginning of the COVID-19 pandemic, technology has been highly relied upon for work, school, and maintaining social connections. For individuals with disabilities, their families, and service providers, this has presented a new set of challenges. Among these challenges, the main experienced is that of creating meaningful and engaging virtual connections for individuals with disabilities. While there are many factors that contribute to this challenge, the main contributors are that of limited technology skills and knowledge/use of netiquette (the etiquette of the internet). This webinar presentation will consist of interactive case studies that address the challenge of creating meaningful and engaging virtual connections for individuals with disabilities as it applies to personal relationships, virtual learning, and working with service providers.

Learning Objectives:

  •  Identify pandemic technology challenges specific to individuals with disabilities, their families, and service providers.
  • Understand strategies for promoting the use of netiquette with individuals with disabilities.
  • Understand strategies for promoting technology skills for individuals with disabilities.
  • Understand strategies for engaging individuals with disabilities in meaningful virtual connections related to personal relationships, virtual learning, and working with service providers.

This program supports the Competencies and Best Practices for Board Certified Patient Advocates.

  • Scope of Practice and Transparency
  • Communication and Interpersonal Relationships
  • Professionalism, Professional Development, and Practice

The online webinar will provide professional development to our program’s target audience, Department of Defense (DoD) service providers. These providers consist of patient advocates, case managers, social workers, licensed marriage and family therapists, etc.

The online program offering, “Plugged-In and Left Out: Creating Meaningful and Engaging Virtual Connections with Individuals with Disabilities” is part of a larger effort under the Military Families Learning Network (MFLN) project. MFLN engages military family service providers and educators in the exchange of experiences and research to enhance the professional impact and encourage professional growth. The learning network encourage the formation and expansion of a skilled and collaborative network of professionals who support significant positive outcomes for military service members and their families.

Presenter:

Mary Jo Krile, Ph.D, is a professor of special education at Eastern Kentucky University. Her education background includes a doctorate, master’s, and bachelor’s degree in special education. She has eight years of experience in teaching students with disabilities in the public and postsecondary education settings. The previous four years of this experience consisted of teaching digital literacy to young adults with intellectual and/or developmental disabilities (IDD) enrolled in a postsecondary education program. Dr. Krile’s research is dedicated to promoting social media use and safety, as well as digital literacy skills for young adults with IDD. She has presented on social media safety for young adults with IDD and digital literacy skills for individuals with disabilities at various local, state, and international conferences. Dr. Krile’s research interests include forming resources and strategies that can be used to promote safe social media and technology use for young adults with IDD.

 

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