Empower and Advocate
Elevate Your Impact with Board Certification.Lead the Way in Patient Wellbeing with our Globally Recognized Patient and Healthcare Advocacy Credential.
PACB Board Certification for Professional Patient and Health Care Advocates
Earning the Board Certified Patient Advocate (BCPA) credential is a testament to your unwavering commitment to the patient and healthcare advocacy profession. This certification also signifies your dedication to lifelong learning and professional growth. If you are a healthcare advocate at any stage of your career, you can benefit from this certification, which reflects your adherence to the rigorous standards set by the Patient Advocate Certification Board (PACB).
What Does a Patient or Healthcare Advocate Do?
In the complex world of healthcare decisions, a patient or healthcare advocate is the supportive companion everyone needs. They ensure the client, patient, or family fully grasp the crucial issues, understand their rights, and feel emboldened to voice their own perspectives.
As a Patient or Healthcare Advocate, your role is pivotal in:
1. Amplifying Your Client’s Voice: Empowering your clients to ensure their concerns and opinions are not just heard, but also given the weight they deserve in decision-making processes.
2. Safeguarding Their Rights: Vigilantly protecting and promoting your client’s rights within the healthcare system.
3. Honoring Their Values: Ensuring their values and wishes are genuinely considered, fostering a shared-decision making environment that respects their individuality and autonomy.

By obtaining the BCPA credential, you not only advance your career but also contribute to the broader profession’s growth and credibility. Elevate your advocacy journey with us and make a difference in the lives of those navigating the healthcare system.
Who are patient and health care advocates, and what do they do?
Annual Shine Lecture: ‘Making the Case for Patient and Health Care Advocates’
Join us for an enlightening exploration with Heidi B. Kummer, MD, MPH, BCPA, in the annual Cathy Shine Lecture hosted by Boston University School of Public Health’s Center for Health Law, Bioethics & Human Rights.
This prestigious event pays tribute to Cathy Shine’s unwavering commitment to the rights of those requiring care. For this year’s lecture, we had the honor of hosting Dr. Kummer, an esteemed authority in the field. As the founder of the independent practice 3C Patient Advocacy and the serving President of the Patient Advocate Certification Board since 2021, Dr. Kummer brought her extensive expertise and unique insights to the event.
Dive into the video of this comprehensive lecture to learn about the evolution and importance of patient advocacy in today’s health care landscape.

Presenter
Heidi B. Kummer, MD, MPH, BCPA
President, Patient Advocate Certification Board
Moderator
George J. Annas, JD, MPH
William Fairfield Warren Distinguished Professor, Boston University; Director of the Center for Health Law, Ethics & Human Rights, Boston University School of Public Health.
The Board Certified Patient Advocate (BCPA) credential signifies more than an accolade—it’s your passport to professional growth. Data indicates that certified professions possess higher earning potential. PACB’s mission is to elevate patient and healthcare advocacy as a recognized profession, bolstering your career trajectory.
Our Equivalent Experience eligibility pathway opens doors for diverse backgrounds to join the patient advocate ranks. Earning the BCPA credential signifies not just your competence, but the richness you bring to our vibrant community of advocates.
Holding the BCPA designation is a testament to your dedication. You are advocating for your clients, your profession, and setting an elevated standard for the entire field. This commitment reinforces your knowledge, skills, and competence.
Earning the BCPA certification sets you apart in a competitive job market. Disciplines with certification programs are often preferred, sometimes even mandated for job opportunities. PACB is steadfast in enhancing the recognition and respect your credentials deserve.
As a BCPA holder, you’ve demonstrated your mastery in patient advocacy. The Equivalent Experience pathway ensures diversity and provides a platform for continuous learning and evolution, enriching the entire field.
As a BCPA, you’re leading the change in healthcare, carving out the indispensable role of patient advocacy. In this evolving professional practice, it’s both an honor and responsibility to demonstrate our value as key members of any healthcare team.
BCPA Certification Pathways
Congratulations! You have made the important decision to pursue the Board Certified Patient Advocate credential.
Determine your eligibility pathway.
- Eligibility requires a combination of education and experience; however, candidates who are seasoned practitioners may request eligibility based on experience only. Refer to Eligibility for detailed eligibility information.
- All candidates must complete the self-assessment quiz – The self-assessment quiz is only a guide to assist in determining readiness to test. Your score is required only as data collection for PACB and does not factor into your eligibility.
Eligibility Pathways:
1. Education Pathway: Bachelor’s Degree or higher (or the international equivalent)
2. Equivalent Experience Pathway: (paid or volunteer) submitted as written documentation (see https://www.pacboard.org/eligibility/ for an example of acceptable documentation.
Get Certified Now in three easy steps
STEP 1 – Establish Eligibility
STEP 2 – Gather documentation and complete application
STEP 3 – Pay application and exam fee and Submit
Blog Entries
PressRelease 2020 Advocates
The following is a press release being issued to the media. We’re pleased to announce our newly certified advocates! FOR IMMEDIATE RELEASE Gilbert, AZ, November 20 – After several prolonged exam cycles, the Patient Advocate Certification Board (PACB) is happy to...
PACB Announces New President and Vice President
Media Contact: Danielle MarshallEmail: dmarshall@pacboard.org FOR IMMEDIATE RELEASEPATIENT ADVOCATE CERTIFICATION BOARD ANNOUNCES NEW PRESIDENT AND VICE PRESIDENT Sherwood, AR – September 9, 2020 – The Patient Advocate Certification Board (PACB), is pleased to...
Selecting Exam Format
Fall 2020 Exam Candidates Important Information About Selecting Your Exam Format Prometric Test Center vs. Remote Proctoring August 12, 2020 Dear BCPA Candidate, As you prepare to sit for the Board Certified Patient Advocate Certification Exam, we share your...
PACB Certifies Fifth Cohort of BCPAs
FOR IMMEDIATE RELEASEPatient Advocate Certification Board Certifies Fifth Cohort of Board Certified Patient Advocates ADA, OH, July 31 – After a protracted spring exam cycle, the Patient Advocate Certification Board (PACB) is happy to announce the certification of an...
Call-To-Action
Patient Advocate Certification Board Statement and Call to Action June 4, 2020 Since early 2020, our nation has joined much of the rest of the world in the fight against significant health crisis. COVID-19 is a pandemic that has so far claimed the lives of more than...
PACB Announces New Board Members
Media Contact: Danielle MarshallEmail: dmarshall@pacboard.orgFOR IMMEDIATE RELEASEPATIENT ADVOCATE CERTIFICATION BOARD ANNOUNCES NEW BOARD MEMBERS(November 12, 2019 – Ada, OH) The Patient Advocate Certification Board announces the election of three new members to its...
PACB Certifies Fourth Cohort
November 11, 2019 The following is a press release being issued to the media. We’re pleased to announce our newly certified advocates! FOR IMMEDIATE RELEASE Patient Advocate Certification Board Certifies Fourth Cohort of Board-Certified Patient Advocates ADA, OH,...
New BCPA Community
PACB Launches New Website and Online Community for Board Certified Patient Advocates Commensurate with the rapid growth of the field of Patient and Health Advocacy, the expanding interest in and the number of Board Certified Patient Advocates (BCPAs), and our...
PACB Response to Cleveland Plain Dealer Article
On Sunday, September 29, 2019, the Cleveland Plain Dealer published a newspaper article about Patient Advocates and Hospital Ombudspersons. I was pleased to see such a thorough article addressing our industry, especially the clear distinction between the work of...
Finding an Advocate Should Not be Hard
Finding an Advocate Should Not Be Like Looking for a Needle in a Haystack: Tips for Independent Patient/Health Advocates Guest Post by Anne Llewellyn, MS, BHSA, RN-BC, CCM, CRRN, Board Member, PACB One of the biggest challenges independent advocates face...