What does BCPA Mean

What is a certification

Making the Case for Patient and Health Care Advocates

Who are patient and health care advocates and what do they do?

Ethical Standards

The Code of Ethics for BCPAs

Domains of Competency

Best practices required of BCPAs

J.E.D.I. Statement

Our commitment to Justice, Equity, Diversity and Inclusion

Lapel Pin

Now available

List of Certificants

Listing of individuals earning the Board Certified Patient Advocate credential

About

Learn about the PACB leadership

Contact

Contact our support team

Get Certified

Learn more about earning the BCPA credential

Application and Testing Window

Learn when to apply for each test cycle and associated fees

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Eligibility

Learn more about earning the BCPAdvocate credential

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Exam Information

Scheduling and taking the exam

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Study Materials

Study materials for the BCPA certification exam

Scholarships

BCPA Scholarship Program Information

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Newly Certified

Learn how to get the most from earning the BCPA credential.

BCPA Access Portal

Self-reporting portal for CEs and recertification

Renewal Guidelines

Learn how to stay certified and renewal options

NEW Event Calendar

NEW – Event Calendar Featuring Upcoming Pre-Approved CE Programs. Subscribe to the calendar for regular updates.

Pre-Approved CE List

Current list of upcoming and On-Demand pre-approved CEs

Post-Approved CEs

Learn how to submit CE programs that have not been pre-approved

CE Categories and Sponsors

Category definitions and required documentation for each

Lapsed Certification

Learn about options for renewing or reinstating a lapsed certification

CE Provider Info

Provider of CE learn about becoming a sponsor

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Pre-Approval Criteria

Policies, procedures, terms and conditions for CE providers

CE Provider Submission Guide

Required documentation for program submissions

Approved Provider Submission Form

Providers with BCPA-ACE status, use this form to submit new programs for review.

CE Provider Submission Portal

Providers, learn how to submit CE programs for pre-approval

BCPA Certificant List

Articles and news stories featuring BCPAs

BCPA's In the News

Articles and news stories featuring BCPAs

Making the Case for Patient and Health Care Advocates

Who are patient and health care advocates and what do they do?

Job Task Analysis

Phase one report

Shine Lecture Resources

 

Articles/Books/Reviews

 

Annas GJ, Healey JM The Patient Rights Advocate: Redefining the Doctor-Patient Relationship in the Hospital Context (PDF)

Annas GJ The Last Resort- The Use of Physical Restraints in Medical Emergencies, NEJM Oct 1999 (PDF)

Annas GJ The Rights of Patients ACLU Handbook https://archive.org/details/rightsofpatients00anna_0

Institute of Medicine To Err is Human-Building a Safer Health System https://www.ncbi.nlm.nih.gov/books/NBK225182/

Wiegman et al Understanding the “Swiss Cheese Model” and its Application to Patient Safety https://pubmed.ncbi.nlm.nih.gov/33852542/

 

 

Patient Navigation Studies and Reviews

 

Impact of a Cancer Screening Program on Breast Cancer Stage at Diagnosis in a Medically Underserved Urban Community Oluwole, Soji F MD, FACS et al Journal of the American College of Surgeons 196(2):p 180-188, February 2003. | DOI: 10.1016/S1072-7515(02)01765-9

History and Principles of Patient Navigation https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4557777/

The role of patient navigators in eliminating health disparities https://pubmed.ncbi.nlm.nih.gov/21780089/

Factors Influencing the Implementation of Patient Navigation Programs for Adults with Complex Needs:  A Scoping Review of the Literature Kristina M Kokorelias et al. Health Serv Insights. 2021 Jul 17;14:11786329211033267

Patient Navigators facilitating access to primary care: a scoping review Annette Peart et al. BMJ Open 2018;8:e019252.

Patient navigators for people with chronic disease: A systematic review https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0191980

Efficacy of Patient Navigation in Cancer Treatment: A Systematic Review C.E. Jojola, MA et al. Jons-online.com/issues/2017/march-2017-vol-9-no-3/1604

 

Legislation/Policy

 

Patient Navigator and Chronic Disease Prevention Act https://www.congress.gov/109/plaws/publ18/PLAW-109publ18.pdf

Affordable Care Act https://www.healthcare.gov/glossary/affordable-care-act/

American College of Surgeons Commission on Cancer: Standards and Resources https://www.facs.org/quality-programs/cancer-programs/commission-on-cancer/standards-and-resources/

Code of Ethics for Patient and Health Care Advocates 20220607 COE Published-compressed (1)

Healthpair- BU undergraduate student venture to pair students with medical advocates https://www.bu.edu/innovate/profile/healthpair/

 

Independent Advocacy Organizations/Directories

 

Coalition of Health Care Advocacy Organizations (CHCAO) https://chcao.org/

National Association of Healthcare Advocacy (NAHAC) https://nahac.com/

Massachusetts Health Care Advocates (MAHCA) https://www.mahealthcareadvocates.org/

Health AdvocateX https://www.healthadvocatex.org/

Patient Advocate Certification Board (PACB) https://pacboard.org

Greater National Advocates (GNA) https://www.gnanow.org/

Advoconnection https://profile.advoconnection.com/

National Patient Advocate Foundation (NPAF) https://www.npaf.org/

Pulse Center for Patient Safety and Advocacy https://pulsecenterforpatientsafety.org/

 

Other Patient Safety Organizations

 

Leapfrog Group https://www.leapfroggroup.org/

Anesthesia Patient Safety Foundation https://www.apsf.org/