Maintaining Your Credential


The BCPA Certification is valid for three years. To maintain your certification, you must earn a minimum number of PACB Approved Continuing Education Units (30 CEs with at least 6 in Ethics) by the end of the three-year period and pay a recertification fee. Or, you can retake and pass the exam.

Why Continuing Education

Certification is a standardized measure of a professional’s grasp of the Body of Knowledge within a given field; therefore, education is a fundamental component of the certification process, with continuing education a central element of the recertification process.

Healthcare is a rapidly changing industry, especially regarding technology and healthcare policy.  Patient advocates must remain well informed on the dynamic changes in health care issues, policies, laws, and practices that affect the healthcare consumers and the clients they serve.

PACB continually reviews the BCPA examination to ensure it reflects the latest developments germane to the professional practice of patient advocacy. In so doing, your certification remains an accurate gauge of up-to-date skills and know.

To retain the valued BCPA credential, board certified patient advocates must earn 30 hours of continuing education every three years, or alternately re-take the exam. Having just launched the first BCPA exam in March 2018, the list of pre-approved CE events is just emerging. PACB is working diligently to locate and secure approved CE events for those who have earned the BCPA. All the courses pre-approved for BCPA renewal are available on the Pre-Approved CE Page of the website.

Start today earning CEs

Get Started by…

Attending a Conference

Attend a conference, workshop or seminar whose content covers one or more of the testing domains outlined in Competencies and Best Practices required for a Board-Certified Patient Advocate document or the Ethical Standards for a Board-Certified Patient Advocate.

Presenting a Course

Present a course that meets the subject matter and qualifications outlined in Competencies and Best Practices required for a Board-Certified Patient Advocate document or the Ethical Standards for a Board-Certified Patient Advocate.

Home Study

Courses may be National events sponsored by professional societies, can be College/University Academic Courses, Tele-Classes (both live and recorded), Online Courses, Seminars (both live and recorded), or Hands-On Workshops. 

Author & Publish

Author and publish an article in an industry or peer-reviewed publication that meets the subject matter and qualifications outlined in Competencies and Best Practices or the Ethical Standards required for a Board-Certified Patient Advocate.

How to Calculate CEs

One clock-hour (60 minutes) equals one CE credit. Breaks, meals, and social hours where instruction is not taking place do not count toward the 60-minute clock hour.

Academic Coursework from a university, college, or other educational institution can be converted to contact hours. Consult the handbook for more details.