What does BCPA Mean

What is a certification

Making the Case for Patient and Health Care Advocates

Who are patient and health care advocates and what do they do?

Ethical Standards

The Code of Ethics for BCPAs

Domains of Competency

Best practices required of BCPAs

J.E.D.I. Statement

Our commitment to Justice, Equity, Diversity and Inclusion

Lapel Pin

Now available

List of Certificants

Listing of individuals earning the Board Certified Patient Advocate credential

About

Learn about the PACB leadership

Contact

Contact our support team

Get Certified

Learn more about earning the BCPA credential

Application and Testing Window

Learn when to apply for each test cycle and associated fees

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Eligibility

Learn more about earning the BCPAdvocate credential

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Exam Information

Scheduling and taking the exam

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Study Materials

Study materials for the BCPA certification exam

Scholarships

BCPA Scholarship Program Information

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Newly Certified

Learn how to get the most from earning the BCPA credential.

BCPA Access Portal

Self-reporting portal for CEs and recertification

Renewal Guidelines

Learn how to stay certified and renewal options

NEW Event Calendar

NEW – Event Calendar Featuring Upcoming Pre-Approved CE Programs. Subscribe to the calendar for regular updates.

Pre-Approved CE List

Current list of upcoming and On-Demand pre-approved CEs

Post-Approved CEs

Learn how to submit CE programs that have not been pre-approved

CE Categories and Sponsors

Category definitions and required documentation for each

Lapsed Certification

Learn about options for renewing or reinstating a lapsed certification

CE Provider Info

Provider of CE learn about becoming a sponsor

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Pre-Approval Criteria

Policies, procedures, terms and conditions for CE providers

CE Provider Submission Guide

Required documentation for program submissions

Approved Provider Submission Form

Providers with BCPA-ACE status, use this form to submit new programs for review.

CE Provider Submission Portal

Providers, learn how to submit CE programs for pre-approval

BCPA Certificant List

Articles and news stories featuring BCPAs

BCPA's In the News

Articles and news stories featuring BCPAs

Making the Case for Patient and Health Care Advocates

Who are patient and health care advocates and what do they do?

Job Task Analysis

Phase one report

Stay Certified

 

The Board Certified Patient Advocate credential represents a significant professional achievement. Learn how to manage your credential and the resources available.

Your BCPA Record

All BCPAs have an account in our online portal (hosted by Prolydian). Access to the online portal becomes available on the first day after certification is conferred.  Submission of all continuing education and the renewal process takes place within the online portal.

Portal Info

Newly Certified

Congratulations on earning the BCPA credential! Learn how to share the news, access logo and let others know you are a BCPA!

Learn More

Renewals

Board Certified Patient Advocates must renew every three years. You can begin accruing continuing education hours immediately upon earning the certification.

Find out How to Renew

Retired Status

If you are retiring, the Patient Advocate Certification Board would like to thank you for your service to the patient and health care advocacy community. Stay connected with the Retired Status designation.

Learn about Retired Status

Reinstatement Request

Reinstatement of a lapsed credential is not the same process as recertification. Reinstatement of the BCPA may be available to eligible individuals who are considered “not currently certified” after their Board Certified Patient Advocate certification has expired or has been resigned, retired, or revoked.

Learn about Reinstatement Status

Inactive Status

If you are unable to meet recertification requirements due to an unusual and/or extenuating circumstance, consider the applying for Inactive Status.

Learn about Inactive Status (Coming Soon)
Download Handbook
Download Handbook